Shipping Policy – Shahzad Store

At Souq Aseel, we aim to deliver your orders quickly and safely. Please review our shipping policy below:

Order Processing & Cut-Off Time

• Orders placed before 5:00 PM (KSA time) will be processed the same day.

• Orders placed after 5:00 PM will be processed the next business day.

Shipping & Delivery Time

• We ship all orders within 3 to 5 business days across Saudi Arabia.

• Delivery times may vary depending on your location, courier availability, and unforeseen delays (such as weather or holidays).

Cash on Delivery (COD)

• We proudly offer Cash on Delivery (COD) as a payment option for our customers in KSA.

• Please ensure you have the exact amount ready at the time of delivery.

Shipping Confirmation

• Once your order has been shipped, you will receive an email or SMS notification with tracking details (if available).

Delays & Exceptions

• While we do our best to ensure timely deliveries, Souq Aseel is not responsible for delays caused by courier services, customs clearance, or events beyond our control.